Shipping policy

This Shipping Policy governs the delivery of products purchased through Vaasva B2B at www.vaasvajaipur.com.in. All shipping arrangements, timelines, and responsibilities apply to business clients (“Clients”) transacting via the Vaasva B2B platform.

1. Order Processing

• All orders are processed only after successful verification of the Client’s account and payment.
• Processing time for wholesale or bulk orders is typically 2–5 business days, depending on stock availability and order size.
• Custom or special orders may require additional processing time, which will be communicated to the Client prior to shipment.

2. Shipping Methods

• Vaasva B2B ships primarily via trusted courier partners to ensure safe and timely delivery.
• Available shipping options include standard and express courier services, depending on the order size and destination.
• Shipping charges, if applicable, will be calculated during checkout and are based on weight, volume, and delivery location.

3. Delivery Timeframes

• Standard delivery within India: 5–10 business days from the date of dispatch.
• Express delivery within India: 2–5 business days from the date of dispatch.
• Delivery timeframes for international orders, if applicable, will depend on the destination country, customs clearance, and chosen courier service.
• Delivery times are estimates and may vary due to unforeseen circumstances such as natural disasters, courier delays, or regulatory inspections.

4. Order Tracking

• Clients will receive a tracking number via email or business account portal once the order is dispatched.
• Tracking information allows Clients to monitor shipment progress and estimated delivery dates.

5. Shipping Restrictions

• Vaasva B2B reserves the right to restrict or limit shipping to certain locations or regions based on courier availability or regulatory restrictions.
• Orders cannot be shipped to P.O. Boxes or non-commercial addresses without prior approval.

6. Risk and Title

• Risk of loss or damage transfers to the Client upon delivery to the designated shipping address.
• Title to the products passes to the Client only after full payment is received and confirmed.

7. Damaged or Lost Shipments

• Clients must inspect shipments immediately upon receipt.
• Any claims for lost, damaged, or incomplete shipments must be reported to Vaasva B2B within 3 business days of delivery.
• Vaasva B2B will coordinate with courier partners to resolve shipping issues, including replacement or reshipment, at the discretion of Vaasva B2B.

8. Bulk Orders and Special Shipments

• Large volume or bulk orders may require additional handling time and specialized shipping arrangements.
• Shipping fees and delivery schedules for bulk orders will be communicated and agreed upon before order confirmation.

9. Changes to Shipping Information

• Clients must provide accurate shipping addresses at the time of order placement.
• Any change to the delivery address after order dispatch may result in additional shipping charges or delays.

10. Contact

For shipping inquiries, delays, or assistance, Clients may contact:

Vaasva B2B – Shipping Support
Email: shipping@vaasvajaipur.com.in
Phone: +91-XXXXXXXXXX